Terms and Conditions – EXACTO-IL Online Watch Store
Welcome to EXACTO-IL (hereinafter: “the Store” or “the Website”). Use of this Website, including the purchase of products, is subject to the terms set forth below. Please read these Terms and Conditions carefully before placing any order.
1. General
1.1. These Terms and Conditions apply to all users of the Website and are binding upon engaging with the Store.
1.2. The Store reserves the right to update or amend these Terms at any time without prior notice.
1.3. The use of the Website constitutes your acceptance of these Terms in full.
2. Products and Purchases
2.1. The Website offers a selection of watches from leading brands.
2.2. Product images on the Website are for illustrative purposes only. There may be slight differences between the product and its image.
2.3. All prices listed include VAT unless otherwise stated.
3. Shipping and Delivery
3.1. EXACTO-IL ships worldwide.
3.2. There are certain countries where shipping is not available. In such cases, the order will be canceled, and a full refund will be issued along with an email notification.
3.3. Products are shipped directly to the customer from our warehouses in Europe, the United Kingdom, or Hong Kong, depending on stock availability.
3.4. Estimated delivery times range from 7 to 21 business days, depending on the destination and shipping provider.
3.5. The Store is not responsible for delays caused by external factors such as customs clearance or postal delays.
3.6. Any customs duties or taxes incurred in the destination country are the responsibility of the customer.
4. Payment
4.1. Payment is made via secure electronic payment methods, including credit cards and other available options.
4.2. The charge is processed upon order confirmation and successful payment submission.
4.3. In the event of a refund, it will be credited back to the original payment method.
5. Cancellations and Returns
5.1. Order cancellations are allowed in accordance with applicable consumer protection laws.
5.2. A customer may return a product within 14 days of receipt, provided that the product is unused, unopened, and in its original packaging.
5.3. The customer is responsible for return shipping costs.
5.4. Once the product is received and inspected, a refund will be processed according to the Store’s policy.
6. Warranty
6.1. All watches sold by EXACTO-IL include a manufacturer’s warranty, depending on the brand.
6.2. The warranty does not cover damage caused by misuse, accidents, water damage (unless explicitly stated that the watch is water-resistant), or natural wear and tear.
7. Privacy and Data Security
7.1. EXACTO-IL is committed to protecting the privacy of its customers and will not use personal information for any purpose other than processing orders and communication.
7.2. The Website is protected by advanced security measures to ensure your personal data is secure.
8. Governing Law and Jurisdiction
8.1. These Terms shall be governed solely by the laws of the State of Israel.
8.2. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in the Tel Aviv district.
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